Afex River Camp, Juba, South Sudan · RRC Reg. No. 6476
Afex River Camp, Juba, South Sudan · RRC Reg. No. 6476
Six components that turn participation from consultation into genuine decision-making
power.
Representative committees co-design activities, agree targets and review delivery each cycle.
Training and mentoring for community structures, volunteers, local CSOs and government counterparts.
Low-bandwidth mobile tools for data collection, referral tracking and community messaging.
Complaints and feedback mechanisms with published response standards and closure tracking.
Confidential, always-available information on services and safe reporting, built for the networks people actually have.
Deliberate handover of roles, budgets and decisions to community-managed structures.
Technology only counts if it works on a basic phone, in low network coverage, in local languages.
Mobile data collection, offline-capable forms and structured referral tracking give teams same-day visibility on cases and service gaps.
A conversational assistant offering confidential information on protection and health services, referral pathways and how to report concerns — under community testing with safeguarding review at every stage.
Community-facing dashboards, voice-first interfaces in local languages, and an open learning library so other national organisations can reuse what works.
— Community accountability committee member
